Category: Heat Pump

When “AUX” lights up for auxiliary heat, don’t panic. It’s your heat pump asking for a brief assist—not sounding an alarm. Emergency heat sits beside it on the thermostat, but it’s a different tool entirely. AUX is automatic support, while emergency heat is a manual backup. At Pointer Cooling and Heating, we walk homeowners through this difference every winter. Let’s set expectations now to keep comfort high—and the bill in